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Steps to Obtain aNew Water Service
- Come in to the office to fill out a Pre-Site Application and pay a non-refundable Pre-Site Inspection Fee which is currently $45.00. We will then set up a day and time to meet you on-site to discuss the proposed service.
- Once the Pre-Site has been approved, you will need to come back into the office to complete a New Customer Information Packet and sign an Easement giving us permission to extend our water service to your property. We will also collect the balance of the Tap-On Fee ($1350.00) and a minimum Deposit ($63.00) at this time.
- Before we can install your new water service, you will need to submit Plumbing & Sewage Permits from the Health Department and a 911 Address Verification from the Trimble County Judge's Office.
- Once
the above steps have been completed, we will issue a Work Order for the
installation of the new service and call in the necessary line locates.
- You
will be notified when the service has been installed so that you
can contact your plumber to connect your service line to the meter.
Please note: When the district has completed the installation, you will
be put on billing; even if you haven't connected to the meter yet. A
minimum bill is currently $17.50 (plus school tax) for 1,000 gallons.
- Once
your plumber has connected your service line to the meter, you will
need to notify the District that you are ready for the service to be
turned on.
- Within 24 hours of your request, the District will
come out to turn the service on and inspect for possible leaks. You, or
a responsible adult, will need to be present.
- If you have any questions about this procedure, please don't hesitate to call the District at (502) 255-7554.
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